Remote Support

Fast, secure help — right from your computer

To start a remote support session, please select your operating system below and download our support tool.

windows

macos

Linux

Step 1

Once you chose your platform/OS a download will begin, click on it once complete.

Step 2

after clicking on the dlownload, you may see a message similar to this, click on more info

Step 3

once you click on more info, go ahead and click run anyway

Step 4

if you see this message from windows, go ahead and clikc on YES

Step 5

you will see our rustdek remote software installation, this is normal

Step 6

once installed you will then provide the technician your ID and password

Step 7

conversely, you can also click accept for the technician 

Step 8

you may end your session at any time by clicking disconnect

Phone

(702) 922-7152

Email

info@opennology.com

  Follow Us

Opennology Solutions started in beautiful Las Vegas back in 2016. From the beginning our philosophy was simple, keep options OPEN. From well-known partners such as Microsoft and VMware Solutions to Open Source and more; we wanted to assist the client to achieve their goals through whatever means necessary, keeping tjeir options OPEN.